FAQ’s

Product & Delivery Information:

Yes! we do deliver at a fee. Charges are based on location. 

We are purely an online business. We commit to deliver within 48hrs  from when order is placed. We deliver Mon- Fri. Any orders placed on the weekend or public holidays will be confirmed and dispatched on the next business day.

Once an order is placed, the customer receives an order confirmation. If there is an item missing or if we have dispatched an incorrect item , we will replace or rectify this issue after confirming with the original order.

We will be in touch with you once the order is recieved . We will also send you a tracking status for when your order is dispatched.

If a certain item is low in stock , our site will indicate that the item is low or out of stock.

Please refer to Delivery and Returns tab on our page.

We accept MPESA & Visa. We currently do not have cash on delivery terms. 

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